Global Freight, Delivered with Precision

Our Services

Amy Chen, CEO

“In air and ocean freight, every hour counts — we move fast, stay compliant, and keep our clients informed at every step.”

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Your Cargo in Safe Hands

At Hanport, safety and reliability come first. We combine global freight expertise with certified processes and trusted carrier partnerships — ensuring every shipment arrives safely, on time, and fully compliant.

Why Choose Hanport

Speed

Fast air freight and priority ocean services with guaranteed space and optimized routes.

Capacity

Long-term carrier partnerships securing consistent availability and stable rates.

Safety

Certified handling of dangerous goods (DG) and full compliance with IATA and IMDG standards.

Flexibility

Tailored solutions — from charters and multimodal transport to urgent spot requests.

Coverage

A strong network connecting Europe, Asia, and over 60 global destinations.

Control

Full shipment visibility with real-time tracking and proactive status updates.

The Transport Process

Booking

Shipment details confirmed, schedule reserved, and transport plan issued.

Pickup

Cargo collected, checked, and prepared for export with secure packaging.

Customs Export

Export documentation reviewed, pre-clearance initiated, and goods released for departure.

Transit

Air or ocean transport in motion — continuously tracked and monitored in real time.

Customs Import

Import documentation processed and clearance completed by our in-house specialists.

Proof of Delivery (POD)

Shipment delivered, confirmed, and digital POD sent automatically to the client.

Service Options

Air Freight

Airport-to-Airport (A2A): Fast, reliable delivery between major international hubs — ideal for urgent or high-value shipments.
Door-to-Door (D2D): End-to-end pickup and delivery with customs coordination and real-time visibility.
Charter: Dedicated aircraft for time-critical, oversized, or project cargo requiring full operational control.
DG/Temperature-Controlled: Certified handling for dangerous goods, temperature-sensitive, or regulated cargo under IATA standards.

Ocean Freight

Full Container Load (FCL): Direct sailings and flexible scheduling with secured space on major trade lanes.
Less than Container Load (LCL): Cost-effective consolidation and optimized routing for smaller volumes.
Reefer: Temperature-controlled containers for food, pharmaceuticals, and other perishable goods.
Out of Gauge (OOG): Tailored transport concepts for oversized, heavy-lift, or non-standard cargo.

Our Service Commitments

Response Time

All inquiries answered within 2 hours during business hours, ensuring quick and efficient communication.

Status Updates

Daily shipment tracking and milestone reports — keeping you informed from pickup to final delivery.

Documentation Check

Every shipment undergoes a 100% pre-departure review for accuracy and customs compliance.

Claims Handling

Issues addressed within 48 hours, with transparent follow-up until resolution.

Frequently Asked Question

What documents are required for air freight shipments?

For most air freight shipments, you’ll need a commercial invoice, packing list, and air waybill (AWB). Depending on the cargo and destination, export declarations or certificates of origin may also be required. For controlled or restricted goods, additional permits might be necessary. Hanport’s operations team reviews all documentation before departure to ensure full customs compliance.

How long does an LCL ocean shipment usually take?

Transit times for LCL (Less than Container Load) shipments vary depending on the route and port congestion. Typically, shipments from Asia to Europe take 30–40 days door-to-door, while intra-European routes can be completed in 7–14 days. We consolidate cargo weekly, reducing waiting time, and provide milestone tracking at every stage.

Do you offer temperature-controlled shipping options?

Yes, Hanport offers temperature-controlled (reefer) transport for air and ocean freight. We maintain strict monitoring throughout the supply chain — from pickup to final delivery — to ensure sensitive goods remain within the required temperature range. This service is ideal for pharmaceuticals, food, chemicals, and other perishable cargo. Data logs can be provided upon request for full transparency.

Can you handle dangerous goods (DG) shipments?

Absolutely. Hanport is certified for Dangerous Goods (DG) handling under IATA and IMDG regulations. Our specialists verify packaging, labeling, and documentation to ensure full compliance with international standards. We can transport a wide range of DG classes by air or sea, and coordinate directly with carriers and customs to avoid delays.

What Incoterms do you support?

We support all major Incoterms 2020, including EXW, FOB, CIF, DAP, and DDP. Our experts can advise on the most efficient and compliant term depending on your trade lane, cargo type, and customs requirements. Whether you’re the shipper or consignee, we make sure responsibilities and costs are clearly defined before shipment.

Do you provide cargo insurance?

Yes, comprehensive cargo insurance can be arranged for all shipments through our global insurance partners. Coverage includes loss, damage, or delay caused by transport incidents, weather, or handling errors. We recommend insurance for high-value or sensitive cargo — our team can provide quotes based on cargo type and route.

How can I track my shipment?

All shipments are monitored via real-time tracking in our logistics system. Customers receive automatic status updates at each milestone: booking, pickup, departure, customs clearance, and delivery. You can also request direct access to our tracking portal or receive updates by email or API integration.

What’s the fastest shipping option available?

For time-critical shipments, we recommend our Time Critical Service or a dedicated air charter. These options offer guaranteed space, minimal handling, and direct routing from origin to destination. Our operations team monitors each step 24/7 to ensure your urgent cargo arrives exactly when needed.

Start Your Shipment Request

Partner with Hanport Logistics for fast, compliant, and transparent transport solutions across air, ocean, road, and rail. Our team responds within 2 hours — get your personalized logistics quote today.